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HomeHelp, Support & Fairness

Help, Support & Fairness

Our dedicated Customer Services team is here to help with any questions you may have.

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HomeHelp, Support & FairnessWithdrawals & Deposits

Withdrawals & Deposits

  • How do I deposit money into my account?
  • Are there any charges for depositing or withdrawing money?
  • How do I view my deposit and withdrawal history?
  • Why is my withdrawal not showing in my balance history?
  • What are the accepted payment methods I can use to deposit money?
  • What methods do you use to pay me my money?
  • Do I have to make a minimum deposit or withdrawal?
  • What will show on my bank statement when I make a deposit or withdrawal with you?
  • Do I get interest on the monies I have deposited with you?
  • How long does it take for a withdrawal request to be processed?
  • What happens if I request multiple withdrawals to the same payment method?