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Game Fairness

All of the outcomes on our games (with the exception of Live Casino Table games) are determined by a Random Number Generator (RNG). Both the game software and the ‘RNG’ have undergone and passed external compliance testing. This means that they comply with standards recognised by regulated gambling jurisdictions around the world including Gibraltar and Great Britain. The test includes a review of the RNG source code, RNG design as well as data analysis. The series of tests confirm that the RNG distributes numbers with sufficient non-predictability, fair distribution and lack of bias to particular outcomes.

External compliance testing is performed by a testing house approved by our regulator and who verifies elements including, but not limited to, a games’ functionality, display, transaction, rules and mathematics (i.e. how the Return to Player (RTP) is calculated) to ensure the overall game is compliant with regulatory requirements.

We carry out further internal testing, including integration testing and user acceptance testing to ensure the interface complies with relevant Technical and Operating Standards which we need to comply with and that, when integrated into our gaming platform, it performs as expected in terms of the user experience we want you to have.

The Return to Player (RTP) value is a calculation of the average / expected percentage return of the total money bet over a large number of game plays (e.g. hundreds of million games). While you can win a big amount or lose your bet in any single game play, the average return of a specific game played over a long period of time will approach the theoretical RTP value. This theoretical value is calculated either via analytical methods (which often is possible for non-strategy dependent games such as slots), or via computer simulations of those more complex or strategy dependent game (e.g. blackjack, poker etc.).

The theoretical RTP for each product can be found by clicking on the following links; Games click Here & for Casino click Here. If you are unable to find it, please contact our Customer Services who will assist you further.

By playing games on our Website or via our Services, you are acknowledging and agreeing that our RNG will determine the outcome of the games you play and that you will accept the outcomes of all such games. In the event of a discrepancy between the result that appears on your device’s display and the game server, the result that appears on the game server will prevail and you acknowledge and agree that our records will be conclusive in relation to any dispute arising out of your gaming activity on our Website or via our Services.